Careers

As our clan of artisan enterprises continues to evolve and grow, employment opportunities become available from time to time for exceptionally focused individuals who are seeking rewarding and challenging careers.

We are currently recruiting for the following positions; 


Part Time Sales Consultant

For the successful candidate, we offer realistic scope to grow with us as we develop our high standards at the forefront of this heritage industry.

Role Overview

Reporting directly our Retail Supervisor, the Sales Consultant will be responsible for ensuring that all customers are welcomed and approached in a friendly and helpful manner. It is the responsibility of the Sales Consultant to guide the customer through their highlandwear options, answer any queries they may have, measure and fit outfits and close sales and transactions.

The superior quality goods and excellent customer service that we provide, separate us from our competition and it is vital that this is threaded throughout everything that we do. The fast pace of our sales outlets demand that attention to detail and professionalism remain at the heart of our business at all times.

This role is based onsite at our locations on St Mary’s Street and The Canongate ;

Part Time; minimum 15 hours per week, Friday & Saturday.

Duties:

  • Ensure that all customers are welcomed and treated with respect and kindness
  • Handling calls and online orders
  • Accepting & managing deliveries
  • Preparing & managing shipments
  • Teaching the customers about their options and assisting with decision making
  • Taking precise measurements of customers and fitting highland wear
  • Customer Order Management
  • Giving in depth and entertaining talks on the history of the tartan and highlandwear
  • Having an awareness of stock attributes and features and using this knowledge to promote our products
  • Replenishment and maintenance of stock
  • Ensuring security of the shopfloor, on and offsite
  • Assisting with Events and Off-Site Bookings
  • General housekeeping and daily operational duties

Experience:

  • Knowledge of traditional highlandwear, or a desire to learn
  • Proven experience in a similar, customer facing role
  • Team working and collaboration
  • Good communication over all levels
  • Flexibility
  • Precise timekeeping
  • Willingness to share relevant customer feedback
  • Loyalty and discretion in all areas of the business
  • Willingness to adapt to varying working environments on and off site
  • Sewing skills preferable but not essential

Benefits and Reward:

  • 28 Days annual leave (Pro Rata)
  • Company Pension
  • Uniform Allowance
  • A range of opportunities exist for further skills training and career advancement, for committed individuals.

Apply for Part Time Sales Consultant HERE

 

Part Time Administrative Assistant

Gordon Nicolson Kiltmakers are currently seeking to recruit a part-time Administrative Assistant to support our Bagpipe Makers in their daily operations.

The GNKfamily is a clan of artisan businesses, offering unique heritage craft products and services with knowledgeable customer service. Our busy enterprise in the heart of Edinburgh is offering an interesting and rewarding opportunity for the right person to join our team.

Role Overview

As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our business. Your attention to detail, organisational skills, and ability to handle multiple tasks will contribute to the overall efficiency of our team.

Reporting directly to the Senior Bagpipe Maker and Managing Director, the Administrative Assistant will be responsible for general administrative tasks and ensuring that all online, telephone and in-person enquiries are welcomed and dealt with in a friendly and helpful manner, customer orders are managed and shipped efficiently, supplies and materials are ordered reliably.

This role is based onsite at our Kilberry Bagpipes location on St Mary’s Street ;

Part Time; minimum 16 hours per week, over 4 days Monday - Friday

Duties:

  • Manage and address customer enquiries, emails and voicemails promptly and professionally.
  • Perform various administrative tasks such as data entry, filing, and organizing documents
  • Order Supplies & Materials
  • Manage Online Customer orders including Shipping
  • Provide general administrative support to the team as needed
  • General Housekeeping of shopfloor area
  • Demonstrate loyalty & discretion in all aspects of the business

Experience:

  • Previous experience in an administrative role is preferred
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Shopify
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Attention to detail and accuracy in data entry and record keeping

Benefits and Reward:

  • 28 Days annual leave (Pro Rata)
  • Casual dress
  • Company Pension
  • A range of opportunities exist for further skills training and career advancement, for committed individuals.

Apply for Part Time Administrative Assistant HERE